Responsible Play
Your safety and well-being come first. The Social Playroom is an entertainment-only lounge for social casino games, and we provide clear guidance to help every guest keep play balanced and enjoyable.
Important notices
- 18+ only: You must be at least 18 years old to access the lounge.
- No real money: Chips, points, diamonds, and frames have zero monetary value.
- No cash prizes: Nothing earned within The Social Playroom can be withdrawn or traded.
- Entertainment only: Social casino play does not translate to success with real gambling.
Keeping play healthy
- Set gentle time limits and take regular breaks to avoid fatigue.
- Remember that in our social casino games every spin uses random number generators—previous outcomes never influence future results.
- Play for relaxation, not as a way to earn money or solve financial challenges.
- Share your playtime with trusted friends or family if you need accountability.
Support resources
If you or someone you know is worried about gambling behaviour, confidential help is available worldwide.
Emergency support: Many organisations offer 24/7 chat and helplines. You are not alone, and reaching out early is a sign of strength.
Account controls
Need to take a breather? Email support@thesocialplayroom.com and our moderation team can:
- Temporarily suspend your lounge access for a duration you choose.
- Permanently close your account and erase stored progression.
- Remove your email from newsletters and promotional updates.
We action requests promptly-usually within the same day-because your peace of mind matters.